Privacy Policy

Portus Digital: Privacy and Cookies Policy

What info do you collect?

From time to time we may collect:

  • Your name
  • Your contact information, including email address, telephone number and your card billing address.

Why do you do this?

Primarily so that we can keep you informed of the progress of your purchase, but also we keep a record of your transaction in case of any future query, for example, in the event that a product fault arises.

Is it secure?

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have implemented physical, electronic and management procedures to safeguard and secure the information we collect online.

What are cookies and why does your website use them?

You will no doubt have come across cookies before whilst looking at other websites. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, after which the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and they will not be governed by this particular privacy statement. You should, therefore, exercise caution and look at the privacy statement applicable to the website in question.

Can I limit the personal info I supply?

Yes. You may choose to restrict the collection or use of your personal information in the following ways:

  • When you are asked to fill in a form on any website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;
  • You can usually modify your browser setting to decline cookies but this may however, prevent you from taking full advantage of the website.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held about you please write to: Personal Information Admin, Portus Digital, 5 West Street, Knighton, Powys, LD7 1EN.

If you believe that any information we are holding about you is incorrect or incomplete, please write to or e-mail us as soon as possible at the respective address. We will promptly correct any information found to be inaccurate.

What sort of cookies can you collect?

The table below lists the cookies we collect and what information they store.


COOKIE Description


The association with your shopping basket.


Stores the category info on the page, which allows us to display pages more quickly


The items that you have in the Compare Products list


Your preferred currency


An encrypted version of your customer id with the store


An indicator if you are currently logged into the store


An encrypted version of the customer group you belong to


Stores the Customer Segment ID


A flag, which indicates whether caching is disabled or not


Your session ID on the server


Allows guests to edit their orders


The last category you visited


The most recent product you have viewed


Indicates whether a new message has been received


Indicates whether it is allowed to use cache


A link to information about your basket and viewing history if you have asked the site


The ID of any polls you have recently voted in


Information on what polls you have voted on


The items that you have recently compared


Information on products you have emailed to friends


The store view or language you have selected


Indicates whether a customer is allowed to use cookies


The products that you have recently viewed


An encrypted list of products added to your Wishlist


The number of items on your Wishlist


Session crypt key to indicate whether system is in developer mode


Indicates whether system is in visual block management mode


Indicates whether system is in theme preview mode


Indicates whether system is in inline translation mode


Indicates that cookies are initialized

Google Analytics and Google
Adwords Cookies

For more information, please refer to Google’s cookie information pages e.g.

For more information on cookies files such as these, read more on the Direct Gov website by following this link: Internet browser cookies - what they are and how to manage them.